FAQ
Welcome to Common Knit's FAQ Section
We've compiled a list of frequently asked questions to help answer common inquiries about our products, policies, and services. If you have further questions, please don't hesitate to reach out to us.
Q: Does Common Knit have a minimum purchase amount?
A: Yes, we require a minimum order of $200 on all wholesale purchases.
Q: How are your items packaged for wholesale purchase?
A: Most of our styles are available for open stock (individual item purchase), allowing you to select specific quantities. However, please note that all gloves are sold exclusively in a 6-piece pre-pack.
Q: Do you have a showroom?
A: We offer virtual or in-person showroom tours by appointment at our New Jersey location. To visit, give us a call at (212) 213-4019 or send an email to sales@commonknit.com.
Q: Who do I contact if I need help creating a business account?
A: To create a wholesale business account, customers must meet our qualification requirements. When registering, please upload the required documents related to your fashion retail business (such as company information and relevant credentials).
All applications will be reviewed, and an approval notice will be sent within 1–2 business days. If you need assistance, please contact us at sales@commonknit.com. You can register [here].
Q: How does shipping handled, and who covers the cost?
A: Shipping costs are calculated at checkout and are the responsibility of the buyer. We primarily ship via major carriers (such as UPS/FedEx) directly from our New Jersey warehouse.
Q: What is Common Knit's return or exchange policy?
A: We strive to ensure satisfaction with all our products. For wholesale orders, all sales are final except for manufacturer defects. Any damage claims must be reported within 5 business days of delivery. For more details, please review our full [Return Policy].
Q: How does sizing work at Common Knit?
A: The majority of our styles are designed with a one-size fit, intended to comfortably accommodate sizes ranging from US 0 to US 10. Each piece is thoughtfully constructed to offer a relaxed, oversized silhouette while maintaining a flattering and balanced fit.
Q: How does Common Knit ensure the longevity and durability of its clothing items?
A: At Common Knit, we are committed to quality at every step. Our clothing items are made from carefully chosen, high-quality materials designed to withstand the test of time. We employ rigorous quality control processes and provide detailed care instructions with every purchase to help maintain the quality and longevity of each garment.
Q: Does Common Knit give back to the community?
A: Absolutely. We believe in making a positive impact beyond selling apparel. We are committed to donating clothing and winter accessories—such as hats, scarves, and gloves—to individuals and communities in need. Learn more about our initiatives on our [Giving Bag (Back)] page.
We hope you find shopping with us a straightforward and enjoyable experience. For additional questions or clarifications, our dedicated team is here to assist you.
Tel: 212-213-4019 | Fax: 212-213-4002
Email: sales@commonknit.com